Speaking Dine Aware™

  • Language

    Food allergy is like a language. Understanding how to ‘speak’ it makes communication easy with coworkers and guests.

  • Informed

    Staff can only communicate what they understand. Being able to understand a customer’s questions and requests leads to safe ordering decisions.

  • Trust

    The very first priority of a food allergy guest is trust. By being prepared and aware you inspire confidence and trust.

Course curriculum

  • 1

    Welcome

    • Dine Aware™ Course Welcome 👋
  • 2

    What It All Means

    • What It All Means

    • Let's see what you remember from "What it All Means"
  • 3

    The Golden Rules of Never!

    • The Golden Rules of Never

    • Let's see what you remember from "The Golden Rules of Never"
  • 4

    Becoming a Dine Aware Superstar

    • Becoming a Dine Aware Superstar

    • Let's see what you remember from "Becoming a Dine Aware Superstar"
  • 5

    The 10 Big Questions

    • The 10 Big Questions - Part 1

    • The 10 Big Questions - Part 2

    • Let's see what you remember from the "10 Big Questions"
  • 6

    The 14 Common FAI

    • Dine Aware™ 14 Common FAI Reference Guide © 2020

    • The 14 Common FAI

    • Let's see what you remember from the "14 Common FAI"
  • 7

    Cross-Contact Prevention

    • Cross-Contact Prevention - Part 1

    • Cross-Contact Prevention - Part 2

    • Let's see what you remember from "Cross-Contact Prevention"

    • Cross-Contact Prevention - Part 3
  • 8

    Communication

    • Communication - Part 1

    • Communication - Part 2

    • Let's see what you remember from "Communication"
  • 9

    A Final Awareness Test - You need a passing grade of 80% to get your certificate.

    • Let's Test Your Dine Aware Back of House Knowledge

When You Get Your Certificate

Don't forget to...

  • Share your certificate

    Tell employers and customers that you speak food allergy by sharing your digital certificate on LinkedIn and social channels.

  • Download

    Download our Dine Aware Pro Tip Postcards to remember and share the food allergy awareness.

  • Get in touch

    Good, great, even not so great we would love your feedback. Tell us your stories too, let us know how you’re making a difference by speaking Dine Aware.

We speak foodservice so you can speak food allergy

We understand that people come from different learning backgrounds so we've made the course easy to understand and use repetition to reinforce memory.  


About the course:

  • You have 30 days to complete the course.

  • Short on time? No problem, start and stop as often as you need to during the 30 days.

  • Your certificate is valid for one (1) year.

  • If you need help just email support@dineaware.com

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